Frequently Asked Questions

We’ve answered some of the most common questions to help you better understand how our platform can support your business. If you can’t find the answer you’re looking for, feel free to give us a call or ask our AI chatbot in the bottom right of your screen

What is Mediatool Solutions?

MediaTool Solutions is an all-in-one CRM and marketing platform designed to help businesses streamline customer management, automate workflows, and grow their online presence. Our tools include customer communication, lead generation, sales pipeline management, and AI-driven features like chatbots and review management.

How can Mediatool Solutions benefit my business?

We provide tools to improve efficiency, attract more leads, and enhance customer engagement. Our platform helps automate repetitive tasks, capture and manage leads, build a stronger online reputation, and increase sales, all while saving you time and effort.

What industries is MediaTool Solutions best suited for?

Mediatool Solutions is designed for small to medium-sized businesses across a variety of industries, including retail, hospitality, property, healthcare, trades, professional services, the list goes on. If your business relies on managing customer relationships and generating leads, our platform is the perfect fit.

How does your AI assistant work?

Our AI assistant answers customer inquiries through chat, email, or phone, providing 24/7 support. It can handle tasks like answering FAQs, capturing leads, booking appointments, and even responding to customer reviews. This ensures your business remains responsive and professional around the clock.

Can Mediatool Solutions help me manage my sales pipeline?

Yes! Our platform includes robust sales pipeline management features, allowing you to track leads, monitor deal progress, and automate follow-ups. With customisable stages and actionable insights, you can streamline your sales process and close deals faster.

Do you offer review management tools?

Absolutely! Mediatool Solutions automates the process of requesting, collecting, and responding to customer reviews. This helps improve your online reputation on platforms like Google, Facebook, and Yelp, making your business stand out in search results.

Is Mediatool Solutions easy to use?

Yes! Our platform is user-friendly and intuitive, with a simple dashboard that makes managing your business tools easy. Plus, we offer support and training to ensure you get the most out of the platform.

Can Mediatool Solutions integrate with other tools I’m already using?

Yes, our platform supports integrations with a variety of popular business tools, including email marketing software, calendars, and payment processors. Contact us to learn more about specific integrations.

How much does Mediatool Solutions cost?

Please visit our pricing page https://mediatoolsolutions.com/pricing

How can I get started with Mediatool Solutions?

Getting started is simple! Click here to book a demo with our team. We’ll guide you through the platform, show you how it works, and help you set up everything to meet your business needs.

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