Every message in one place
Mediatool Solution's conversations tab consolidates all messages (SMS, Whatsapp, email, social media) into one place. You can view, manage, and respond to all customer communications from a single inbox. Filters and notifications help keep track of unread messages. You can communicate with your leads, customers, and teams from anywhere, with the mobile app.
Be channel-agnostic.
No matter where it started, Mediatool Solutions keeps it organised.
Chat with context.
See the history of every conversation and interaction.
Get started in seconds.
Connect your channels and start messaging right away.
70% of customers prefer to message with businesses
Never miss a customer call
Keep the conversation going, even when you're unavailable, with auto-missed call text back. This feature automatically sends a personalised text message to customers or prospects when they miss you, ensuring they feel acknowledged right away. With an instant, customised SMS, you can offer further assistance using AI and keep potential customers engaged, so you never miss an opportunity.
3X
Higher conversion
Reviews requested via text message vs reviews requested via email.
98%
of messages are read
Text messages are typically read within 3 minutes. The average response time is 90 seconds
10X
Faster than calling
Text messaging is the new standard for quick and easy communication.
Turn messages into revenue
Save time and streamline communication by using our AI-powered chatbot, which automatically responds to inquiries even when you're not available. Whether it's answering questions, guiding customers, or capturing leads, our system ensures you never miss an opportunity to connect with potential customers, keeping them engaged and moving toward a sale.
Explore a better way to grow
We can help you with a free consultation